Patricia Owens
+15559876543
Saturday, March 28, 2026 at 2:48 PM
UrgentSupport
Audio Recording
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Yeah this is Patricia Owens, I need someone to call me back today. I have been waiting three weeks for an update on the closing and nobody has called me back. I'm starting to think I need to find a different agent. This is completely unacceptable. Call me back as soon as possible, I'm very frustrated with this whole situation.
AI Analysis
Summary
Existing client frustrated about 3 weeks of silence on her closing. Threatening to find a new agent.
Recommended Action
→ Call back today with a closing status update — client is at risk of leaving.
Key Points
- 3-week wait for closing update
- No callbacks received
- Threatening to switch agents
Sentiment
frustrated
Urgency Level
high