Smart Inbox

Voicemail view

Every voicemail transcribed and ranked by AI urgency. Click any row to see the full analysis. In your live account each caller also has a two-way SMS thread alongside their voicemails.

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Showing 6 of 6

Needs Attention(3)

Jake Turner

+15551234567

Critical

Burst pipe in basement at 412 Oak Creek Drive. Needs emergency service.

→ Call back immediately. Active water damage.

2:42 PM•0:38•frustrated

Automated Text-Back Sent

Hey Jake, we got your message about the burst pipe. We’re getting someone over to Oak Creek as fast as we can. You’ll hear from us in the next few minutes.

Linda Patel

+15559876543

UrgentSupport

AC out since yesterday in 95°F heat with an 80-year-old occupant.

→ Call back to schedule same-day service

10:42 AM•0:31•neutral

Automated Text-Back Sent

Hi Linda, we got your message. AC is down in this heat. We’re working to get someone out today. We’ll call you right back to confirm.

Kevin Rhodes

+15554441234

UrgentNew Lead

12-year-old water heater with lukewarm water and noise. Requesting replacement quote.

→ Call back for water heater assessment and quote.

7:42 PM•0:24•positive

Automated Text-Back Sent

Hey Kevin, thanks for reaching out about your water heater. We’ll give you a call back shortly to schedule an assessment and quote.

Other Messages

Mike

+15552223333

Appointment

Existing customer needs to reschedule his Thursday 2pm appointment. Flexible any time next week.

→ Call back to find a new appointment slot.

Apr 30•0:14•neutral

Automated Text-Back Sent

Hey Mike, no problem at all. We’ll give you a call back to lock in a new time. Talk soon.

Sarah M.

+15557778888

Missed call. Caller hung up before leaving a voicemail.

→ No action needed. Automated text-back was sent.

Apr 29•neutral

Automated Text-Back Sent

Hey, sorry we missed you! We'll give you a call back shortly. Feel free to text us what you need in the meantime.

Unknown Caller

+18335550192

Spam

Spam call — no action needed

Apr 29•0:18•neutral